cbv999 Terms and Conditions

1 General Introduction

cbv999 is an online entertainment and betting platform for users in Bangladesh. We operate casino games, slots, cricket betting and various entertainment activities. Using our services means you agree to comply with all provisions of these Terms.

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, these Terms shall take precedence.

2 Membership and Account Registration

The following conditions must be met to become a member of cbv999:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• Each person may create only one account.
• Accurate and complete information must be provided at the time of registration.
• Account login credentials must be kept completely confidential.

Account Security

You are solely responsible for the security of your cbv999 account. Sharing your username and password with any third party is strictly prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

It is strongly recommended that you change your account password regularly and use a strong password. cbv999 will never ask for your password via email or chat.

3 Age Verification and Identity Confirmation

cbv999 is firmly committed to preventing minors from gambling. Our platform is for persons aged 21 and above only.

• We may request verification of your age and identity at any time.
• Identity may need to be confirmed via a National Identity Card (NID) or passport.
• Deposits or withdrawals may be restricted until verification is complete.
• Providing false information may result in account termination.

4 Deposit and Withdrawal Policy

The following conditions apply to financial transactions on cbv999:

Deposits

• The minimum deposit amount is ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• The correct amount and reference number must be stated when making a deposit.
• Deposits from third-party accounts are not accepted.

Withdrawal

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be delayed until verification is complete.

5 Bonuses and Promotional Offers

The following conditions must be kept in mind when using cbv999 bonuses and promotional offers:

Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳10,000. For example: a deposit of ৳1,000 will earn a bonus of ৳1,200, giving a total balance of ৳2,200; or a deposit of ৳18,000 will earn a maximum bonus of ৳10,000, giving a total balance of ৳28,000.

• The wagering requirement for the welcome bonus is 20 times (you must wager 20 times the bonus amount).
• Each member is eligible to receive the welcome bonus only once.
• If manipulation in the use of bonuses is found, the bonus and any related winnings will be cancelled.

VIP Program

The cbv999 VIP program has five tiers. A weekly cashback benefit is available at each tier:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

Advancement to a VIP tier depends on your ongoing participation and activity. cbv999 reserves the right to change VIP benefits at any time.

6 Betting and Gaming Policy

The following policies apply to all games and betting on cbv999:

• Once confirmed, a bet cannot be changed or cancelled.
• The result of any game may be voided due to a technical error.
• In the event of a server error or disconnection, the last server record will be considered authoritative.
• Placing bets from multiple accounts at the same time is prohibited.
• If an unusual betting pattern is detected, cbv999 may investigate the account.

Sports Betting

Specified betting limits apply when placing bets on cricket, football, kabaddi and other sports. Bets can be placed on BPL, IPL, T20 World Cup, ICC tournaments and various other international and local leagues. cbv999 reserves the right to suspend or cancel bets on any match or event.

7 Prohibited Activities

The following activities are completely prohibited on the cbv999 platform:

• Creating multiple accounts or registering under multiple identities.
• Money laundering or conducting illegal financial activities through gambling.
• Playing games using bots, scripts or automated tools.
• Attempting to hack or make unauthorised changes to the platform's software.
• Engaging in fraudulent behaviour towards other members.
• Placing manipulative bets to meet bonus requirements.

8 Account Suspension and Closure

cbv999 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of these Terms.
• Providing false or incomplete information.
• Suspicious financial transactions or manipulative activity.
• Failure to cooperate with identity verification.
• Order from a court or regulatory authority.

Voluntary Account Closure

You may request closure of your account at any time through our support team. All pending withdrawals must be completed before the account is closed, and any bonus balance will be cancelled.

9 Privacy and Data Protection

cbv999 gives the highest importance to the protection of your personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information is used solely for the purpose of providing services.
• Information is not sold or shared with third parties.
• Information may be provided to authorities where required by legal obligation.
• For more details, please read our Privacy Policy.

10 Limitation of Liability

cbv999 bears no liability in the following cases:

• Interruption to a game or bet due to internet connection issues.
• Delays or errors by a third-party payment provider.
• Account damage resulting from unauthorised access (where user negligence is involved).
• Financial losses from gambling — this is entirely the personal responsibility of the user.

Gambling is for entertainment and carries financial risk. Do not bet beyond your means. See our Responsible Gaming Policy to learn more.

11 Right to Amend Terms and Conditions

cbv999 reserves the right to change, update or revise these terms and conditions at any time.

• Members will be notified of significant changes via email or through the platform.
• Continued use of the platform after changes are published will be considered acceptance of the new terms.
• If you do not agree with the new terms, you may close your account.

The latest version of these Terms will always be available on this page. Please note the "Last Updated" date displayed at the top of the page.

12 Contact and Dispute Resolution

If you have any questions or disputes regarding these Terms, please contact us:

• Email: [email protected]
• 24/7 Live Chat: contact us directly from the live chat section of the platform.

We aim to resolve all complaints and disputes fairly and promptly. It is recommended that you contact our support team directly before raising a dispute.